Gosta goes mobile at Coronaria: documentation where care happens

Gosta Labs has launched a mobile version of its AI companion, Gosta, bringing documentation directly to where care actually happens. At Coronaria, one of Finland's largest rehabilitation service providers, this has delivered measurable efficiency gains in documentation, and above all, in field-based client work. Coronaria began piloting Gosta in autumn 2024, and the solution has since been rolled out to all of its rehabilitation professionals.

The challenge: documentation that waits until the end of the day

For professionals doing field-based client work, the day is a series of appointments in daycares, schools, and workplaces. Documentation has traditionally been one of the more time-consuming parts of that day. Without the right tools on site, it slips to the evening, adding to the workload and eating into time that should go to clients.

Coronaria set out to find a solution that supports professionals in their daily work and makes documentation a seamless part of the client encounter itself.

The solution: an AI companion built for the field

Gosta Labs developed the mobile version of Gosta, in close collaboration with Coronaria's professionals.

The solution works two ways:

  • Ambient listening: Gosta listens to the client encounter and automatically generates a structured draft entry
  • Smart dictation: The professional dictates freely, and Gosta structures the entry automatically in line with Coronaria's own documentation guidelines.
"Working with Gosta Labs has been smooth and agile from the very start. The dialogue between the Gosta’s developers and the professionals doing therapy work has been immediate, letting us build a shared understanding quickly and develop solutions that genuinely fit the needs of practical work. Collaboration has been straightforward and open, which has let us achieve good results on a fast timeline," says Sari Ronkainen, Development Manager for rehabilitation services at Coronaria.

Seamless integration with the client and patient information system

To ensure entries reach the right place without manual effort, Gosta was connected to Diarium, the client and patient information system Coronaria uses, through two integrations.

The first pulls patient background from the Diarium, such as previous visits and the patient record, giving Gosta the context it needs to produce a structured output and send it back into the system. The second transfers documentation made in the Gosta mobile app directly back into the record system. Together, these mean the professional never has to move information between systems by hand at any stage.

Gosta offers a wide range of integration methods that require no changes to the record system, and building them is fast, typically no more than a few days' work.

Results show up in both time and quality, without losing sight of responsibility

The results since adoption have been significant. Relative time savings have run between 50 and 90 percent. For an individual professional, that means tens of minutes saved over the course of a day. Across the organization, it adds up to a meaningful amount of working time.

Adoption has also eased professionals' cognitive load. With everything captured on the spot, there is little need to take separate notes or hold the details of a visit in memory. The result is a stronger presence in each client encounter.

User surveys collected during 2025 confirm that the mobile solution supports both the flow and the quality of work, not just the speed of it. On a scale of one to five, users rated Gosta around 4.0 for making documentation easier and around 4.1 for supporting their focus on the client. The scores stayed consistently high throughout the year, even as the user base grew well beyond the original pilot group.

"For us, using AI is also a responsible choice. We use it where it genuinely improves everyday work and reduces strain. Gosta frees up our professional’s time for meeting clients, supports consistent and effective rehabilitation, and strengthens wellbeing at work. At the same time, its environmental footprint is moderate. The energy consumption of a single entry is very small, and the solution runs on infrastructure based on renewable energy. For us, responsibility is above all a balance between people, work, and the environment," says Arto Lamberg, Managing Director of Coronaria rehabilitation.

The collaboration between Coronaria and Gosta Labs shows that AI can concretely ease everyday work in social and health care when solutions are developed in close partnership with the people using them. The mobile app and its integrations bring documentation to where the work happens, and turn the freed-up time back into what matters most: meeting the client.

Read more about Coronaria's experience with Gosta here.